Great location next to the bus stop, easy to get to and a 250m walk to the lift! My cubical in the dorm room was great, heaps of room for me (I’m only 5’1) and most of my stuff in the pod & I loved the privacy of the pod and not open bunks, it was part. Everything was pretty clean, staff seemed to be their daily cleaning the bathroom area. It would have been nice if the lounge restaurant area was more of a bar/cafe area to catch up with friends but apart from that, the property had everything I needed, sauna, washing machine, kitchen and all very clean.
Melinda
März 2025
If you want a base to ski out of that's clean, the staff are friendly and in an excellent location for skiing, UNPLAN is a great option for you!
Luke
Januar 2025
Excellent property located right at the base of Tsugaike mountain (in my opinion the best resort in the Hakuba Valley). The staff were incredible, most spoke english or had enough english language skills to answer any questions. The people make the place and staff here were really exceptional. I stayed in a dorm room whihc are laid out well "capsule style" which gives you alot of privacy and seperation from the other guests in your room. The facilities were super clean, like scrubbed daily. Breakfast was great; coffee was SUPER strong. There is a small meeting room available if you need some privacy for work calls. The drying room stays hot all night long and gear was always super dry in the morning. There is also a kitchen were you can cook for yourself if you need to. Also laundry machines and dryers available. The bus stop from Nagano/Narita is almost at the front door of the hotel and the bus to get to the other resorts in the area is a 2 minute walk away from the front door. My only complaint was that the wifi was pretty weak, had trouble streaming video more than once but was capable of uploading youtube videos thought it did take a little longer. overall I HIGHLY recommend the UnPlan Hakuba. I didn't want to leave and would 100% stay again. You will not regret staying here
Douglas
Januar 2024
Great value and location beside the Tsugaike Gondola Station. Both unplan locations have drying rooms to store ski equipment so it’s warm and dry in the morning. Communal bathrooms were clean with good setup and lovely hot showers. We didn’t use the kitchen, laundry, or workspace but these were available to. We stayed in a 2 bed room + futon, beds were medium firm with futon and pillows being firm. Staff were extremely helpful and supportive! Provided information on local attractions and transportation.
Celina
März 2024
Great location right on the slopes near the gondola at Tsaigke Kogen. Very clean, nice staff and everything you need for a basic ski lodge style accommodation. The value for money is excellent and the restaurant within the main building is great and very good food and a great selection of wine and Japanese whisky. Drying room, kitchen, free wifi and shared areas.
Jonathan
März 2024
Location is the best 2-3 mins walking to the Gondola, the room is clean as well as the property. Very friendly staff where they're always accommodate us during the stay, reachable when we were struggling with the windows, their response are swift and impressive.
Jah
März 2024
In a perfect spot, close to everything. Staff were all lovely and place was comfortable to stay in.
Jade
Februar 2024
Super modern looking and nice, clean, spacious, nice bathroom utilities, love the kitchen, great location next to the slopes, helpful staff to foreigners
Shari
Februar 2024
Location amazing, close to Tsugaike gondola. It's a good idea to choose here instead of Happo One since buses from train station run frequently and stop nearby. The hotel has a cozy restaurant with delicacies made with local ingredients. Room was simple but had everything you need for a snow trip, including a unit bath
Eric
Januar 2024
Breakfast spread was very good, with local jams and a toaster for bread. The heating in the rooms is better than some of the local options and the bathrooms + shared areas were very clean.
Valerie
Februar 2025